To back up and restore Salesforce data, you must open certain ports.
Ports for Access Nodes
The ports that must be open for access nodes are as follows:
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If you use an access node that is behind a firewall, open the following ports:
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For HTTPS, open 443
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For HTTP, open 8080
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If you use a Linux access node, open the following ports:
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For the Salesforce cloud, open 443 (one way)
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For a Microsoft SQL database, open 1433 (one way)
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For a PostgresSQL database, open 5432 (one way)
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Important
If you are not using the default ports, you must open the ports that you configured.
Ports for OAuth on the Salesforce Cloud
If you use OAuth, the port that must be open between the Web Server and the Salesforce Cloud is 443 (one way).
Ports for Databases
The ports that must be open between the Web Server and the database depends on the type of database that you use:
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For operations that restore data from the Microsoft SQL database, such as record-level restores, the database must be accessible from the Web Server on default port 1433.
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For operations that restore data from the PostgreSQL database, such as record-level restores, the database must be accessible from the Web Server on default port 5432.
Important
If you are not using the default ports, you must open the ports that you configured.