Retrieving Disaster Recovery (DR) Backups From Commvault Cloud Services Portal

Use the following steps to retrieve DR backups from Commvault Cloud.

Procedure

  1. Access the DR Backups as described in Access Disaster Recovery (DR) Backups From Commvault Cloud.

  2. Select the DR Backup SET folder.

    Tip

    To recover the most recent copy of the CommServe database, make sure to select the SET folder associated with the most recent Full and Differential backups.

  3. To download a file to your local computer, hover over the file, and then click the Download button that appears on the left of the file name.

  4. Once the download completes, navigate to the Downloads folder and copy the downloaded files into a new folder.

    Note

    If you downloaded multiple DR Backup files that included both the Full and Differential backups, copy the files into a new folder.

  5. Recover the CommServe Database using the Recovery Assistant Tool. See Recovery Using the Recovery Assistant Tool for more information.

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