You can use the tool to perform a host name lookup and retrieve the network interface information of a client.
During the lookup request, the tool uses the following lookup methods on the target client:
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DNS (Domain Name Service) lookup
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Host file lookup
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Forward and reverse lookup
On Windows clients, the tool runs as a graphical user interface. On UNIX, Linux, and Macintosh clients, the tool runs as a menu-driven interface.
Procedure
Follow the steps that correspond to the operating system of your client.
On Windows
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Go to the Software_Installation_Directory/Base directory and double-click CVNetworkTestTool.
The Network Test Tool dialog box appears.
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In the Input section on the Lookup tab, type the host name of the target client and click Submit.
The tool displays the following results:
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The Client Details section displays the details of the client where you run the tool, such as host name of the CommServe computer associated with the client.
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The Output section displays the results of the DNS and host file lookup.
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The Log section displays the log details of the lookup request. You can copy and paste the log contents.
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On UNIX, Linux, and Macintosh
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At the command prompt, go to the Software_Installation_Directory/Base directory and run the following command:
./CvNetworkTestTool
A list of menu options appear for the Network Test tool.
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In the Choose Mode section, enter 1 and press Enter.
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Enter the host name of the target client and press Enter.
The tool displays the network connectivity results, such as the results of the DNS and host file lookup.
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If you want to perform another operation, enter y and press Enter. To exit the tool, enter n and press Enter.