Software Updates

The following sections list the alert types available within the Software Updates category along with important details such as:

  • User permissions needed to use the alert

  • CommCell entities that can be associated with the alert

  • Criteria that trigger the alert

  • Available alert tokens

Download Software

Use this alert to monitor the download of Commvault updates and packages in your CommCell environment.

User Permissions

Associated Entities

Criteria

Severity Level

Description

Administrative Management or Alert Management permission with a CommCell level association

Not Applicable

Job Failed

Critical

Software failed to download.

Job Succeeded

Information

Software was downloaded successfully.

Job Succeeded with Errors

Warning

A download operation completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Install Software

Use this alert to monitor the installation of Commvault packages in your CommCell environment.

User Permissions

Associated Entities

Criteria

Severity Level

Description

Administrative Management or Alert Management permission with a CommCell level association

Clients

Client Groups

Job Activity

Information

An installation job is killed, resumed, or suspended by a user.

Job Failed

Warning

A Commvault package failed to be installed on a client.

Job Started

Information

An installation job was initiated manually or by a schedule.

Job Succeeded

Information

An installation job completed successfully.

Job Succeeded with Errors

Warning

An installation job completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Install Updates

Use this alert to monitor the installation of Commvault updates and service packs in your CommCell environment.

User Permissions

Associated Entities

Criteria

Severity Level

Description

Administrative Management or Alert Management permission with a CommCell level association

Clients

Client Groups

Job Failed

Critical

An update failed to install.

Job Succeeded

Information

An update installation completed successfully.

Job Succeeded with Errors

Warning

An update installation completed with errors.

Job Initiated

Information

An update installation was initiated.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Uninstall Software

Use this alert to monitor uninstallations of the Commvault software in your CommCell environment.

User Permissions

Associated Entities

Criteria

Severity Level

Description

Administrative Management or Alert Management permission with a CommCell level association

Clients

Client Groups

Job Activity

Information

An uninstallation job is killed, resumed, or suspended by a user.

Job Failed

Critical

The Commvault software failed to be uninstalled from a client.

Job Started

Information

An uninstallation job was initiated manually or by a schedule.

Job Succeeded

Information

An uninstallation job completed successfully.

Job Succeeded with Errors

Warning

An uninstallation job completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Updates Available to Download

Use this alert to check for new updates available for the CommCell.

User Permissions

Associated Entities

Criteria

Severity Level

Description

Administrative Management or Alert Management permission with a CommCell level association

Not Applicable

Updates Available to Download

Information

One or more Commvault updates are available for download.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Upgrade Client

Use this alert to monitor client upgrades in your CommCell environment. For example, when a user upgrades a Version 10 client to Version 11.

User Permissions

Associated Entities

Criteria

Severity Level

Description

Administrative Management or Alert Management permission with a CommCell level association

Clients

Client Groups

Job Activity

Information

An upgrade job is killed, resumed, or suspended by a user.

Job Failed

Critical

An upgrade job failed.

Job Started

Information

An upgrade job was initiated manually or by a schedule.

Job Succeeded

Information

An upgrade job completed successfully.

Job Succeeded with Errors

Warning

An upgrade job completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Version Mismatch

Use this alert to monitor if any of your clients or client groups require a service pack or software upgrade.

User Permissions

Associated Entities

Criteria

Description

Administrative Management or Alert Management

Clients

Client Groups

Release Upgrade Required

The client/client group requires a software release upgrade. This alert occurs when the software version on a client is lower than that of the CommServe.

Service Pack Required

The client/client group requires a new service pack update. This alert occurs when the service pack on a client is lower than that of the CommServe.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

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