> Expert > Commvault HyperScale > HyperScale X > Technical Specifications > HS2300 and HS4300 > Accessing the CommServe VM

Starting and Stopping the CommServe VM

You can stop and start the CommServe VM using the virtual machine management user interface Virsh.

Before You Begin

  • If the CommServe disaster recovery is setup using the CommServe LiveSync feature, verify that the CommServe hosted in the VM is currently not Active. You can verify the information as follows:

    1. Locate the Commvault Process Manager from the Desktop in the CommServe VM. There will be 2 instances of the Process Manager associated with the following software installed in the CommServe host:

      • CommServe Client

      • SQL Client (The Failover Assistant tab is located in this instance.)

    2. Open the Process Manager associated with the SQL client.

    3. From the Failover Assistant tab, under Node Information, the currently active CommServe will be displayed as the Production Node.

  • If the Commserve hosted in the VM is active, failover the CommServe to a Passive Node, before stopping the CommServe VM. For more information about performing a failover, see Planned Failovers.

Procedure

  1. Using an SSH client program, like PuTTy on Windows, login to a node using the root credentials and run the following command to verify whether the node is hosting the CommServe VM:

    virsh list --all

    • If the CommServe VM is hosted in the node, a message similar to the following will be displayed:

      Starting and Stopping the CommServe VM (2)

    • If the CommServe VM is NOT hosted in the node, a message similar to the following will be displayed:

      Starting and Stopping the CommServe VM (3)

      In this case login to another node and verify if that node is hosting the CommServe VM.

  2. Shut-down the CommServe VM using the following command:

     
    virsh shutdown <virtual_machine>

    For example:

    virsh shutdown cvcsdomain_prim

    The operation may take a few minutes complete. Use the following command to verify whether the VM has been shut-down:

    virsh list --all

    Once the VM is shut down, a message similar to the following will be displayed:

    Starting and Stopping the CommServe VM (6)

  3. Start the VM using the following command:

     
    virsh start <virtual_machine>

    For example:

    virsh start cvcsdomain_prim

    You can verify whether the VM is started using the following command:

    virsh list --all

    Starting and Stopping the CommServe VM (7)

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