To enable IntelliSnap backup of a storage virtual machine (SVM) CIFS path through a containing cluster, you must tunnel the vServer through the cluster client. If the vServer is not tunneled through the cluster client, then the backup operation will fail.
Procedure
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From the CommCell Browser, click the Storage tab, and then click the Array Management icon.
The Array Management dialog box appears.
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Select a NetApp array, and then click Edit.
The Array Properties dialog box appears.
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On the Snap Configuration tab, select Use Tunneling.
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Click OK.