You can configure backups for Teams personal chats and channel chats.
When you enable this feature, chats are backed-up per unique user account, so you must add all users or add AD groups to the Teams backup content. All posts in personal messages, posts in channel (team) chats, posts in multiple-user conversations, and posts in meeting chats are included in the backup content. By default, these posts are not included in Teams backup content.
If you have multiple tenant Azure apps, at least one app must be enabled to use export APIs. To enable export APIs, it is recommended to create a new Azure app.
To edit chat backup settings, you will need to create a new custom Azure app with export APIs enabled.
Backups of personal chats and channel chats is not supported in the GCC High Cloud Region for export APIs.
Configuring these options is a multiple step process including tasks in both the Microsoft Azure Portal and in the Commvault Cloud software.
In the Commvault Cloud Software
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Enable export APIs:
- If you have not yet added an Azure app: Add the Azure app in the Commvault Cloud software using the custom configuration option and enable export APIs.
If you have multiple tenant Azure apps, at least one must be enabled to use export APIs.
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Add the users to back up:
If you have already added all users or all AD groups as backup content, and you just enabled export APIs and chat backups, add all the users or all the AD groups again to make sure that all users created in the future will be automatically discovered and included in the backup content.