Getting started with backing up Exchange Online includes completing the Microsoft 365 service catalog, which helps you perform some of the required setup tasks—adding a mailbox, and performing a test backup and restore.
Procedure
What to Do Next
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To back up all Active Directory users, add the Active Directory group to the Exchange Online app.
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A global administrator role is required for the initial setup and registration of a new Exchange Online app. Once the initial configuration is complete, Commvault no longer needs the global administrator permission to run backups.
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Monitor backup activity to maintain a functional environment.