You can view subscription usage in the DevOps Usage Report.
Licensing
Licensing for DevOps is based on the number of active users.
For instructions about how to view these counts in your environment, see "Subscription usage" on this page.
Atlassian Jira Licensing Model
| Product/Plan Type | User Type | Charged |
|---|---|---|
| Jira Software | Any user with access | Yes |
| Jira Service Management | Agents (manage/respond to requests) | Yes |
| Jira Service Management | Customers (submit tickets only) | No |
| Standard/Premium Plans | Same user across multiple sites | Charged per site |
| Enterprise Plans | Same user across multiple sites | Charged only once |
Note
- Atlassian does not expose plan details (Standard, Premium, Enterprise) via APIs.
- Commvault Cloud charges per user per site instance regardless of Atlassian plan type.
Azure DevOps Licensing Model
| License Type | Charged |
|---|---|
| Basic | Yes |
| Basic + Test Plans | Yes |
| Visual Studio Subscription (all types) | Yes |
| GitHub Enterprise | Yes |
| Stakeholder | No |
Note
- Users in multiple Azure DevOps organizations are billed multiple times.
GitLab Licensing Model
User Licensing
| User Type | Charged |
|---|---|
| Any user consuming a seat in GitLab | Yes |
| Any user not consuming a seat | No |
Hosting & Billing
| Hosting Type | Condition | Charged |
|---|---|---|
| Hosted | User in multiple top-level groups | Not Charged Multiple Times |
| Cloud | User in multiple top-level groups | Charged Multiple Times |
GitHub Licensing Model
Repository Access
| Repo Type | User Type | Charged |
|---|---|---|
| Public | Organization Member | Yes |
| Public | Invited User | Yes |
| Private | Organization Member | Yes |
| Private | Invited User | Yes |
| Private | Outside Collaborator | Yes |
Account Types and Billing
| Account Type | Scenario | Charged |
|---|---|---|
| Teams | Same user in multiple orgs | Charged multiple times |
| Enterprise | Same user in multiple orgs | Charged only once |
Note
Any other user types not listed in this table are not charged.
License Enforcement
-
A Commvault Cloud tenant is in a state of overage if the tenant has exceeded their purchased user count.
-
When customers exceed 100% of their purchased users, the Commvault Cloud software sends an alert notification to all tenant administrators, asking them to buy more user licenses. The alert notification also warns the tenant administrators that backups will stop if the number of users exceeds what they have purchased.
-
When customers reach 100% of their subscription usage, they will enter a 60-day grace period. In that month grace period, they must reduce their users or purchase additional licenses. Customers should contact their Customer Success Team for assistance with purchasing. At the end of the 60-day grace period, the Commvault Cloud software stops customer backups. For example, if an overage is detected on September 20, backups will stop on November 20 if the overage is unresolved.
Subscription Usage
You can view subscription usage in the DevOps Usage Report.
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From the navigation pane, click Usage.
The Usage Summary page appears, showing a summary of service subscriptions and their usage.
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Click DevOps.
The DevOps Usage Report appears.
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To view information for a specific time frame, click Time frame, and then select one of the time options.
Month To Date Usage
The Month To Date Usage chart displays total unique users protected. This chart updates when you select a time frame from the Time frame filter.
Monthly Usage
The Monthly Usage table displays monthly usage information for each user. This table updates when you click a month bar in the Month To Date Usage chart.
Optional: Configure any of the following options to filter or export the Monthly Usage data:
-
To hide columns, click the Column button
, un-select the columns you want to hide, and then click Save. -
To export data, click the Export button
, select Export CSV, and then save the file to your local computer.