You can view subscription usage in the Active Directory – Enterprise Usage Report.
Licensing
Licensing for Active Directory Enterprise Edition is based on the number of active AD user accounts, across all managed domains. An Active Directory domain is managed by the product when there is a Commvault Cloud agent installed on at least one of the domain controllers in that domain. An enabled user account is any user account in the directory that is not set to disabled.
For instructions about how to view these counts in your environment, see "Subscription usage" on this page.
License Enforcement
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A Commvault Cloud tenant is in a state of overage if the tenant has exceeded their purchased user count.
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When customers exceed 100% of their purchased users, the Commvault Cloud software sends an alert notification to all tenant administrators, asking them to buy more user licenses. The alert notification also warns the tenant administrators that backups will stop if the number of users exceeds what they have purchased.
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When customers reach 100% of their subscription usage, they will enter a 60-day grace period. In that month grace period, they must reduce their users or purchase additional licenses. Customers should contact their Customer Success Team for assistance with purchasing. At the end of the 60-day grace period, the Commvault Cloud software stops customer backups. For example, if an overage is detected on September 20, backups will stop on November 20 if the overage is unresolved.
Subscription Usage
You can view subscription usage in the Active Directory - Enterprise Usage Report.
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From the navigation pane, click Usage.
The Usage Summary page appears, showing a summary of service subscriptions and their usage.
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Click Active Directory - Enterprise.
The Active Directory - Enterprise Usage Report appears.
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To view information for a specific time frame, click Time frame, and then select one of the time options.
Data Usage Per Month
The Data Usage Per Month chart displays total unique users protected. This chart updates when you select a time frame from the Time frame filter.
Monthly Usage
The Monthly Usage table displays monthly usage information for each user. This table updates when you click a month bar in the Data Usage Per Month chart.
Optional: Configure any of the following options to filter or export the Monthly Usage data:
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To hide columns, click the Column button
, un-select the columns you want to hide, and then click Save. -
To export data, click the Export button
, select Export CSV, and then save the file to your local computer.
Reducing Active Directory Usage
To reduce your Active Directory subscription usage, do the following:
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Disable inactive Active Directory user accounts.
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Remove one or more Active Directory domains or Active Directory tenants from your backup content.