> CommCell Console > Backup and Restore Agents > Exchange Agents > Exchange Mailbox Agent > End-User Recovery > Outlook Add-In Packages > Outlook Add-In with ContentStore Email Viewer > End User > Configurations > Citrix Environments

Configuring LITE Mode for Citrix Environments

When you configure the ContentStore Email Viewer in LITE mode, metadata for archived messages in the ContentStore is synchronized from the backup server when a network connection is available. A network connection is required to create a preview for a message. After the preview is created, it is available without a network connection.

Before You Begin

Configure a UNC path that is accessible to all end users.

Procedure

  1. Open the ContentStore general settings dialog box as follows:

    1. From Microsoft Outlook, right-click the ContentStore node, and then click Data File Properties.

      The ContentStore Properties dialog box appears.

    2. Click Advanced.

      The ContentStore dialog box appears.

  2. Under Online/Offline mode, select the Lite mode check box.

  3. On the Offline Mode tab, configure the appropriate settings.

    Option

    Steps

    Modify the location where ContentStore emails are stored

    1. Under Cache Settings, click Move cache directory.

    2. In the browser, go to the folder to where you want to relocate the local cache.

      Note

      The cache location cannot be a subdirectory of the original cache directory. Also, it cannot contain any cache files.

    3. Click the folder, and then click OK.

    Change the amount of disk space to use for the local cache
    • Under Cache Settings, move the slider to change the amount of free space you want to use for the local cache.

    Delete all of the data in your local cache
    • Under Cache Settings, click Recreate cache files, and then click OK.

  4. Click OK.

  5. Restart Microsoft Outlook.

  6. Update and distribute the Configuration.xml file:

    1. In Microsoft File Explorer, go to %AppData%\CVProvider\user_mailbox.

      For example, open %AppData%\CVProvider\jsmith@mycompany.com.

    2. Open the Configuration.xml file, and then add <CacheDir>UNC_path\?username</CacheDir> where UNC_path is a UNC path that is accessible to all end users.

      The \?username parameter automatically creates a subfolder with the user's name.

    3. To distribute the Configuration.xml file to all of the users in your environment, use the CVPConfigurationTool.

      For information about the CVPConfigurationTool, see Using CVPConfigurationTool from the Command Line.

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