Frequently Asked Questions for Office 365 with SharePoint

What are the backup performance recommendations for Office 365 with SharePoint?

For optimal backup performance on a SharePoint client with Office 365 backup set, have at least 4 logical processors. It is good to use additional service accounts or Azure apps if there is an evidence of throttling within the log files. For computers with four logical processors, use at least five additional service accounts or Azure apps.

The goal is to reduce the number of queries sent to the Microsoft site.

Back up latest version only

Backing up all versions takes longer than backing up just the latest version of files. This helps in reducing the backup time.

Does Office 365 with SharePoint Server supports call decoration?

Call decoration is enabled by default for Office 365 with SharePoint Server to help reduce throttling in traffic. For more information about call decoration, go to the Microsoft website, How to decorate your http traffic to avoid throttling.

The user agent strings for the outgoing requests are populated with the string ISV|Commvault|CVSPOffice3652013/1.0.

You can change this default user agent string with your custom string. To the SharePoint client, change the usage agent string by adding the CSOMDecorateUserAgent additional setting as shown in the following table.

For instructions on how to add additional settings from the CommCell Console, see Adding or Modifying Additional Settings from the CommCell Console.

You can also disable call decoration by setting the value of CSOMDecorateCalls additional setting to zero as shown in the following table.

For instructions on how to add additional settings from the CommCell Console, see Adding or Modifying Additional Settings from the CommCell Console.

Can I use QCommands to configure, back up and restore SharePoint Online app?

You cannot use QCommands to configure, back up, or restore the SharePoint Online app.