• Troubleshooting - Known Issues for IntelliSnap Operations with Windows Server 2016 and Windows Server 2019
  • SS0014: IntelliSnap backup for online virtual machines in Hyper-V clusters fails
  • SS0015: IntelliSnap backups for some storage arrays may fail
  • SS0016: While performing a restore operation, the MediaAgent does not have access to the storage device
  • SS0017: File-level restore from Snap fails
  • SS0018: Virtual machines restored from IntelliSnap are not powered on automatically
  • SS0019: File-level restore fails
  • HPV0011: Virtual machines are not connected to the network after a restore
  • HPV0022: Backup fails when using third party hardware VSS provider: "VSS service or writers may be in a bad state."
  • HPV0025: Backup goes to Pending state with error: "Unable to find OS device(s) corresponding to clone(s)."
  • HPV0027: Backup using NetApp cluster mode LUNs fails with error: "Snapshot operation not allowed due to clones backed by snapshots"