You can get logs from the Instance001 and Instance002 on the passive CommServe node.
Using Send Log Files
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Log on to the CommCell Console on the CommServe node.
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Right-click the passive CommServe Instance002 client, go to All Tasks, and then click Send Log Files.
The Send Log Files dialog box appears.
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Leave the options with default values.
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Click OK.
Using CvDiagnostics from the Command Line
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On the passive CommServe node, go to the base installation directory:
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On a Unix computer, run the following command:
cd software_installation_path/Base/software -
On a Windows computer, run the following command:
cd software_installation_path\Base
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Get the logs using the CvDiagnostics command.
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On a Unix computer, run the following command:
./CvDiagnostics -vm Instance001 -output directory -
On a Windows computer, run the following command:
CvDiagnostics -vm Instance001 -output directory
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