If SQL Server cannot connect to the CVCloud database, you might not be able to see data in reports on Web Console with Private Metrics Reporting Server.
Symptom
No data appears for reports that are hosted by a Private Metrics Reporting Server installed with Microsoft SQL Server 2012.
Cause
A Private Metrics Reporting Server installed with SQL Server 2012 fails to connect to the CVCloud database. In SQL Server 2012, the built-in NT AUTHORITY\SYSTEM account no longer has the sysadmin privilege by default. SQL Server 2012 introduced an additional per-service SID (Security Identifier) for the Microsoft VSS writer and WMI services with a sysadmin role.
Resolution
Add sysadmin privileges to the Local System account.