Troubleshooting (Microsoft Hyper-V)

Backup

• HPV0003: STATUS_IO_TIMEOUT, ERROR_TIMEOUT, STATUS_CLUSTER_CSV_AUTO_PAUSE_ERROR

• HPV0004: Volume Shadow Copy Service (VSS) error occurred on host

• HPV0005: Completed w/ one or more errors

• HPV0006: Loss of control process vsbkp.exe, VSS problem occurred, or FAILED_AT_PREPARE_SNAPSHOT status for writer

• HPV0007: Hyper-V backup fails: "Signaling bad state returned for writer [Microsoft Hyper-V VSS Writer]"

• HPV0008: Backups to cluster shared volumes hang intermittently

• HPV0009: Backup completes successfully with VSS errors

• HPV0010: During backup, Windows system Event log indicates "Disk <n> has been surprise removed"

• HPV0023: Error Code: [91:113] Description: Unable to read the disk [ ] for virtual machine [ ] on Host [ ]. [Permission denied, Open failed, File= , Mode=r+b (ErrNo.13)]

• HPV0024: Microsoft Volume Shadow Copy Service (VSS) snapshots might not be deleted after backups for a Windows Server 2012 R2 operating system

• HPV0026: Hyper-V node crashes when performing a backup to a LUN that supports 4K sectors

• HPV0027: Hyper-V backup fails with error "Failed to find shadowed path"

• HPV0029: VSS Snapshots Not Removed from Hyper-V Hosts After Completion of a Backup Job

• HPV0028: Hyper-V discovery, backup, or restore fails with error "The IntcDrv service failed to start" (LANDesk issue)

• VMW0030: A backup of a Linux VM completes with the event message: "Found a multi-segment swap partition on virtual machine [vm_name]. Ensure that a new full backup has been run on this VM."

• HPV0031: Hyper-V 2016 host crashes during backup operation.

• HPV0032: Hyper-V guest virtual machine does not restart after restore operations are complete

• HPV0033: For Microsoft Hyper- V, a Backup of Shared VHDX Disk Files Produces a "Permission Denied'' Error

• HPV0035: For Hyper-V 2016, Remote SMB Backup Fails

• Virtual Server Agent Backup Hangs When Using VSA Proxy on Windows Server 2008 R2

Restore

• HPV0011: Error when starting the virtual machines after restore

• HPV0013: Restores from C:\clusterstorage mount point fails

• HPV0014: Virtual machines are not powered on automatically

• HPV0015: Virtual machines are not connected to the network after a restore

• HPV0017: Restore Error: File name already exists in destination path

• HPV0019: Restore Error: Volume name not found in the restore source path

• HPV0020: Restore Error: "Completed w/ one or more errors"

• HPV0021: Restored virtual machine is not a part of failover cluster

• HPV0030: Virtual Server Agent file restore operations are slow