If you pre-installed the SQL Server and then installed the CommServe software, we recommend that you verify the SQL memory usage. The maximum memory used by the SQL Server should be 50% of the physical memory available in the CommServe computer.
Procedure
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On the CommServe computer, open the Microsoft SQL Server Management Studio.
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Right-click the Server_Instance, and then click Properties.
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From the Server Properties dialog box, on the left pane, select the Memory page.
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In the Maximum server memory (in MB) box, specify 50% of the physical memory available in the computer.
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Click OK.
