Verify that you can access archived messages using ContentStore.
Procedure
- 
Start Microsoft Outlook.
 - 
Enter your Profile Name, if you are prompted to do so, and then click OK.
The ContentStore Email Viewer appears in Microsoft Outlook.
 - 
Expand ContentStore, and then click the folder that you want to view.
 - 
Click the message that you want to preview.
The selected message appears in the preview pane.