The Commvault application for ServiceNow uses REST API calls to interact with the Commvault CommServe host. You must perform some operations in Commvault to create entities that can be accessed through ServiceNow.
The following tasks are some examples of operations that you might need to perform in Commvault using the CommCell Console or Command Center:
Configuring the Web Console
Creating backup schedules
Creating user-defined subclients
Adding user accounts and credentials