Customizing Emails for Two-Factor Authentication (Administrator)

Updated

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Applies to: Command Center

You can customize the TWO Factor AUTHENTICATION email template used to send notifications containing the PIN for two-factor authentication.

Procedure

  1. In the Command Center:

    • If pre-existing templates exist, then clone the following email templates:

      • TWO Factor AUTHENTICATION

      • TWO Factor AUTHENTICATION WITH SECRET KEY

        For instructions on cloning email templates, see Cloning an Email Template.

    • If pre-existing templates do not exist, then add the email templates by selecting the Two Factor Authentication or Two Factor Authentication with secret key email type while adding an email template.

      For more information on adding email templates, see Adding an Email Template.

  2. Customize the templates.

    Tip: To use the system default as a basis for your changes, open the cloned template, and then next to Body, click Restore system default.

    For instructions on how to edit email templates, see Editing an Email Template.