Enabling Two-Factor Authentication at the CommCell Level (Administrator)

Applies to: Command Center

You can enable two-factor authentication for all users or some specific user groups in the CommCell. If you are a service provider for a multi-tenant CommCell environment, enabling two-factor authentication at the CommCell level includes all the companies in your environment.

Procedure

1. From the navigation pane, go to Manage > CommCell.

   The CommCell page appears.

2. In the General section, move the Enable two factor authentication toggle key to the right.

   The Enable two factor authentication dialog box appears.

   Note: If you configured the CommCell to allow domain users to log on using Single Sign On (SSO), then Two-Factor Authentication will not take effect on the domain users. We recommend you disable SSO for the respective domain controller.

3. Enable two factor authentication:

   • All: To enable two-factor authentication for all users in the CommCell, leave this option selected.

   • User groups: To enable two-factor authentication at the user group level in the CommCell, select this option.

4. Click Save.

Related Topics

• Enabling Two-Factor Authentication at the Company Level (Administrator)

• Limiting User Logon Attempts