With the Commvault Service Catalog, ServiceNow users can request backups and restores for individual VMs, and Commvault administrators can approve, reject, or delete the requests.
ServiceNow users and Commvault administrators use Commvault Service Catalog as follows:
A ServiceNow user who has the necessary system credentials requests permission to perform a backup or a restore on a VM.
A Commvault administrator approves, rejects, or deletes the request.