Requesting Permission to Back Up a VM Using Commvault Service Catalog (End User)

A ServiceNow user who has the necessary system credentials can request permission to back up a VM using Commvault Service Catalog.

Procedure

1. From the ServiceNow navigation pane, go to Service Catalog > Catalogs.

   The Catalogs window appears.

2. Go to Commvault > Commvault Virtual Machines - VMWare.

   The Commvault Virtual Machines - VMWare window appears.

3. Click Full VM Backup.

   The Backup your VM window appears.

4. Enter a name or portion of a VM name in the VM name field.

   Note:

   • You must enter at least four characters.

   • Wildcards are not supported.

   VM names that contain the text that you entered appear in a list.

5. Select a VM from the list, and then click Run Backup.

Results

The VM backup request is sent to the Commvault administrator for approval.