A Commvault administrator can approve, reject, or delete a backup or restore request using Commvault Service Catalog.
From the ServiceNow navigation pane, go to My Approvals.
The Approvals window appears.
Click the Requested hyperlink for a backup or restore request.
The Approval window appears.
Complete one of the following steps:
To approve the request, click the Approve button.
To reject the request, enter comments in the Comments field and then click the Reject button.
To delete the request, click the Delete button.