Configuring Commvault Service Catalog with Approval Summary Information


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You can configure Commvault Service Catalog to display approval summary information for all backup and restore requests.


  1. From the Commvault Store, download the approval_summarizer_default.xml file.

  2. Open the XML file in a text editor, and then copy the text of the XML file to your computer (Ctrl+C).

  3. From the ServiceNow navigation pane, go to System UI > UI Macros.

    The Macros window appears.

  4. In the Name column, search for and find the approval_summarizer_default macro, and then click it to open it.

    The Macro approval_summarizer_default window appears.

  5. In the XML field, paste the text of the XML that you copied in Step 2, above.

    Caution: When pasting, make sure that you don't delete important XML text that may already exist in the approval_summarizer_default macro.

  6. Click Update.