The Endpoint Dashboard is a preview of the most critical information about all the devices and users in a Managed Service Provider (MSP) environment.
You can use the Endpoint Dashboard to monitor CommCell health and performance from a high level. Many tiles on the dashboard open more detailed reports that you can use to analyze the displayed statistics.
The Endpoint Dashboard is available only for MSP Administrators and Tenant Administrators, and the dashboard appears as a choice in the list on the Overview Dashboard when an administrator opens the Command Center.
The following table includes descriptions for all the tiles that are visible on the Endpoint Dashboard.
Tile | Description |
|---|---|
Laptops | The number of devices in the environment. To more detailed information about the devices, click Laptops. |
Users | The number of users in the environment. To view more information about the users, click Users. |
Critical alerts | The number of critical alerts. To view more information about the alerts, click Critical Alerts. |
SLA | The percentage of all client computers that met or missed the service level agreement (SLA) that is configured for the environment. The following are the options to display the list of server in pending action status: Customer Action Pending: The servers or subclients excluded from SLA by the customer. Service Provider Action Pending: The servers or subclients excluded from SLA by the MSP. Note: The above options are displayed only when the user is having a server in any one of the above pending action category. |
Jobs in the last 24 hours | The number of jobs that are running, completed successfully, and failed, and the number of events related to those jobs in the previous 24 hours. To view more information for each of the sections on this tile, do the following: |
Last week job summary | The number of jobs that completed, completed with errors, failed, or were killed during each day in the last week. To view the Jobs page, click Last week job summary. |
Laptop location | A map that displays the geographical location of each device. |