Installing Application Agents on VMs (Fully Managed Deployments)


As a premium service offering, tenant administrators can install application agents on virtual machines. Application agents can be used to perform backups that quiesce the file system and applications to support granular recovery of application data in an application-consistent state.

For this service deployment model, Commvault supports the following application agents:

  • File System (Windows and UNIX)

  • SQL Server

  • Oracle

Before You Begin

  • The server where Commvault is installed must be able to connect to the VM where packages are being installed. In environments with firewalls, you can create a download package for software installations.

  • Obtain the following information:

    • The server (VM) name

    • The host name

    • The credentials that you use to access the server

    • A server backup plan


Perform these steps from the Command Center:

  1. From the navigation pane, go to Manage > Servers.

    The Servers page appears.

  2. In the upper-right, click Add server.

    The Add server dialog box appears.

  3. Select one of the following installation methods:

    • To install software on the computer, click Select this method to install software packages on your computer, and then enter the following information:

      1. In the Host name box, type the host name.

        Note: If a tenant administrator performs a push installation, the software cache is selected as follows:

        • If the tenant has multiple access nodes configured for a company, they can select the cache source from the Software cache list on the Add Server screen.

        • If the tenant has one access node configured for a company, the system automatically selects it as the software cache.

      2. In the User name and Password boxes, type the credentials for the server.

      3. For OS Type, select the operating system that is installed on the server.

      4. From the Select package(s) list, click each software package to install on the server, and then click OK.

        Some packages require additional information. For example, if you select DB2, you must enter a DB2 log path.

      5. Optional: In the Installation location box, enter the installation location path.

      6. To reboot the servers in the server group after the installation, move the Reboot if required toggle key to the right.

    • To complete an installation when the software is already installed on the server, click Select this method to complete the installation if the software packages are already installed on your computer, and then enter the following information:

      1. In the Server name box, type the server name.

      2. In the Host name box, type the host name.

  4. Click Install.

Creating a Custom Installation Package for Tenants