Enabling Tenants to Install Application Agents (Fully Managed Deployments)

Updated

Premium services offer the ability for customers to perform application-integrated backups by installing Commvault software agents on their application servers. The installation process can be performed using a push method from the Command Center, or you can provide custom installation packages to tenants.

For more information about direct installs, see Adding Commvault Software to an Existing Server.

More common in Managed Service Provider environments is a solution where a downloadable executable is made available to the end customer to install as needed.

Procedure

To enable tenants to perform installations and activate features using authorization codes, use the following process:

  1. Create a custom package with at least a File System agent, plus any other applications to protect.

    Note: To ensure that users can download packages without logging in, create a CommCell group named Everyone, and then make the package visible to Everyone.

  2. From the Command Center, go to Web Console > Download Center.

  3. Add a new download repository as described in Adding a Repository to the Download Center.

  4. Add your package to Download Center as described in Operations - Adding a Package to Download Center.

Activating an Authorization Code for Tenant Software Installation