On-Boarding Office 365 Tenants as an MSP Admin

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As an MSP admin, you can use the Infrastructure Pool app to map all the infrastructure that is needed for Office 365 apps to the storage pool. (Office 365 apps include Exchange Online, OneDrive for Business, SharePoint Online, Teams, and Azure Active Directory). After you run the Infrastructure Pool app, you can create Office 365 apps using information from only the Office 365 application and the server plan.

To browse and restore Office 365 content as an MSP admin, you must be assigned the tenant admin role for the company. For more information, see Reseller Configurations.

Procedure

  1. Download the Infrastructure Pool app from the Commvault Store, and then install it.

  2. Run the app to create the infrastructure pool.

  3. Create Office 365 apps for the tenant.

  4. For the Office 365 apps, assign the Tenant Admin role to the tenant admin group:

    1. From the navigation pane, go to Protect > Applications > Office 365.

      The Office 365 apps page appears.

    2. Click one of the tenant's Office 365 apps.

      The app page appears.

    3. On the Configuration tab, in the Security section, click Edit.

      The Security dialog box appears.

    4. From the role list, select the Tenant Admin role, and then click Add.

    5. Click Save.

  5. Select a server plan and at least one Office 365 plan for the company:

    1. From the navigation pane, go to Manage > Companies.

      The Companies page appears.

    2. Select the company.

      The company details page appears.

    3. In the Plans section, click Edit.

      The Edit plan dialog box appears.

    4. Select a server plan.

    5. Select at least one Office 365 plan.

    6. Click Save.