You can automatically retire offline laptops associated to a laptop plan that have not communicated with the CommServe server for a specific time period. After configuring a time period for retiring offline laptops, you can also choose to configure a time period that the retired offline laptops are deleted after.
Note: By default, the offline laptops associated to a plan are never retired or deleted. You must configure a new time period for retiring the offline laptops.
From the navigation pane, go to Manage > Plans.
The Plans page appears.
In the Plan name column, click the plan for which you want to configure a retire time period for offline laptops.
The plan details page appears.
Under Retire offline laptops, update the retire and delete settings:
In the Retire laptops when they are offline for box, specify the time period that you want offline laptops to be retired after.
In the Delete offline laptops after box, specify the time period that you want the retired offline laptops to be deleted after.
After the time duration for retiring offline laptops completes:
The offline laptops that do not have associated backup data are deleted.
The offline laptops that do have associated backup data remain in the deconfigured state.
After the time duration for deleting offline laptops completes, the deconfigured laptops are deleted.