You can view and print a case summary that displays data from the General, Statistics, Infrastructure, and Definitions sections.
Procedure
From the navigation pane, go to Activate.
The Activate page appears.
Click Case manager.
The Case manager page appears.
In the Name column, click the case.
The case properties page appears.
In the upper-right area of the page, click the action button
, and then click Summary.
The Case Summary section appear.
In the upper-right area of the Case Summary section, click the Print button to print the case summary.