During a restore operation, you can force the Salesforce API to overwrite non-null field values with the null or empty field values from the backup.
For example, the following is the default behavior without this additional setting enabled:
Backup:
{id: "abc", name__c: null}
Salesforce:
{id: "abc", name__c: "custom_name"}
Salesforce after the restore:
{id: "abc", name__c: "custom_name"}
The following is the default behavior with this custom setting enabled:
Backup:
{id: "abc", name__c: null}
Salesforce:
{id: "abc", name__c: "custom_name"}
Salesforce after the restore:
{id: "abc", name__c: null}
Procedure
To the client computer, add the additional setting as shown in the following table.
Property
Value
Name
Category
CloudConnector
Type
Boolean
Value
True
Related Topics
For instructions about adding an additional setting from the CommCell Console, see Adding an Additional Setting from the CommCell Console.
For instructions about how to modify an additional setting to only one Salesforce organization, see Applying an Additional Setting to Only One Salesforce Organization.