Removing the Web Authenticator as an End User


You can remove your web authenticator. For example, if you don't want to use the web authenticator, you can remove it.

After the web authenticator is removed, you can log on using your password and a PIN.

Before You Begin

Connect the authenticator to the USB port on your computer.


  1. From the navigation pane, go to Manage > Security.

    The Security page appears.

  2. Click the Users tile.

    The Users page appears.

  3. In the row for the user, click the action button , and then click Remove web authenticator.

    The Remove web authenticator dialog box appears.

  4. Click YES.

    The Making sure it's you dialog box appears.

  5. Follow the instructions for the web authenticator that appears on the screen.

    A message appears saying the web authenticator is removed successfully.

Logging On Using a PIN with Two-Factor Authentication (End-User)