Port Requirements for Salesforce

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To back up and restore Salesforce data, you must open the ports that are used to communicate with the access nodes and the databases.

Access Nodes

Review the ports needed for communication with the access nodes:

  • If you use an access node that is behind a firewall, open the following ports:

    • For HTTPS, open 443.

    • For HTTP, open 8080.

  • If you use a Linux access node, open the following ports:

    • For the Salesforce cloud, open 443 (one way)

    • For a Microsoft SQL database, open 1433 (one way)

    • For a PostgresSQL database, open 5432 (one way)

Important: If you are not using the default ports, you must open the ports that you configured.

Databases

Review the ports needed for communication between the Web Server and the type of database that you use:

  • For operations that restore data from the Microsoft SQL database, such as record-level restores, the database must be accessible from the Web Server on default port 1433.

  • For operations that restore data from the PostgreSQL database, such as record-level restores, the database must be accessible from the Web Server on default port 5432.

Important: If you are not using the default ports, you must open the ports that you configured.