Reverting Salesforce Objects to a Previous Restore Point

You can revert to a previous Salesforce restore point.

Before You Begin

• Verify that you have both a full backup and an incremental backup.

• Verify that the Web Server can communicate with the sync database by opening the necessary default ports.

Procedure

1. From the navigation pane, go to Protect > Salesforce.

2. The Salesforce page appears.

3. In the Name column, click the app.

   The app page appears.

4. On the Compare tab, from the Select compare type list, select Object compare.

5. From the Select source date and Select date to compare lists, select the dates for the backups that you want to compare.

6. To filter the object comparison results, click + Add filter.

   The Filters dialog box appears.

   1. From the Filter by list, select the filter that you want to use.

   2. From the Condition list, select the condition that you want to apply to the filter.

   3. Beside the condition, enter a value.

   4. To add additional rules to filter by, click Add Rule.

   5. Click Apply Filters.

7. Click Compare.

   The Object compare summary page appears.

   Columns display the number of object records that were added, modified, and deleted, and the total number of objects in the old and new backups.

8. Beside the object that you want to revert, select the check box, and then click Revert.

   The Revert options dialog box appears.

9. Under Options, do the following:

   1. To revert all parent object records, from the Parent objects to revert list, select All parents.

   2. To revert all child object records, from the Child objects to revert list, select All Children.

   3. To revert only immediate child records, from the Child objects to revert list, select Immediate children.

   4. To Apply data masking on a destination for a cross-org restore operation, beside Apply masking on destination, select the check box, and then select a data masking policy.

10. Click Submit.