If the Private Metrics Reporting Server is installed on a computer other than the production CommServe computer, you must set up a Microsoft SQL Server Agent to back up the Private Metrics Reporting Server (CVCloud) database.
Procedure
On the computer where the Private Metrics Reporting Server is installed, install the SQL Server Agent:
To prepare for the installation, review the Preinstallation Checklist for the SQL Server Agent.
For the installation steps, select the installation method that is most appropriate for your environment.
Configure the SQL Server Agent to back up the Private Metrics Reporting Server (CVCloud) database.
Schedule backups of the Private Metrics Reporting Server database.
Tip: Perform a full backup of the Private Metrics Reporting Server database every day and set the retention to five days.