When a document fails to be content indexed successfully, the search engine provides a description of what went wrong. The eDiscovery Exception Report can display these error descriptions and additional information, which you can use to diagnose and fix content indexing failures. This information can help you ensure that all required documents are available for eDiscovery and compliance searches.
There are three basic steps involved when solving eDiscovery exception issues. The procedures below provide instructions for how to use the eDiscovery Exception Report to complete each step of this task.
Steps for Analyzing Exceptions
eDiscovery Exception Report Use Cases
View results of content indexing operations and types of data extraction errors.
Locate the excluded documents.
Contact the custodian, or owner of the data to fix the error.