Viewing the Health Card Report

Updated

You can view the Health Card Report on your local Web Console hosted by the Private Metrics Reporting Server. The report is available at the Worldwide level.

Before You Begin

  • Verify that data collection is enabled for Private Metrics Reporting on each CommServe computer. For information about enabling data collection for the report, see Activating Private Metrics Reports.

  • To view Metrics Reports, your CommCell user account requires:

    • A role with the Report Management permission

  • An association with the CommCell entity or CommCell Group

  • Verify that your log-on credentials work for Web Console. If you do not have the proper log-on credentials, contact your administrator.

  • Verify that data collection is enabled for Private Metrics Reporting on each CommServe computer. For information about enabling data collection for the report, see Activating Private Metrics Reports.

  • To view Metrics Reports, your CommCell user account requires:

    • A role with the Report Management permission

  • An association with the CommCell entity or CommCell Group

    For more information about users, permissions, and associations, see User Administration and Security - Overview.

Procedure

  1. Log on to the Web Console.

  2. Click Reports.

    The Reports page appears.

  3. Click Health Card.

    The Health Card Report appears.