Tenant Operations

Updated

To join the service provider for the first time, and set up your tenant environment in the Command Center, complete the following tasks:

Step 1: Receive Access to the Command Center

As the tenant administrator, you will receive an email from the Managed Service Provider (MSP) administrator that contains the link to the installation package and the log on credentials for the Command Center.

Step 2: Download and Install the Installation Package

Download and install the installation package that is provided by the service provider.

For instructions on downloading the package, see Downloading the Installation Package for Tenant Computers.

For installation instructions, see Installing the Installation Package on Tenant Computers.

Step 3: Log on to the Command Center

Access the Command Center using the URL that was provided by the MSP administrator.

Step 4: Configure the Storage

If you are allowed to configure your own storage infrastructure, complete the setup wizard to create a storage pool and plans for the solution. You can use the MediaAgent shared by your service provider to configure the storage. If the MediaAgent is not shared, click the link to download and install the MediaAgent software.

Skip this step if you are renting the storage from the service provider.

Step 5: Add Users to User Groups

You can invite more users to try the MSP environment. To add more users in the Command Center, see create user groups.

After you finish the registration process, you can start backing up your clients. For more information, see Tenant Operations.

 Step 6: Brand the Command Center

You can brand the Command Center by adding a logo and by changing the color of the interface.