Several components are covered by the Mailbox Archive Solution license, which appears in the License Summary Report under the information about Application Users. The software calculates license usage based only on the types of data that are included in the license. Certain user actions can increase or decrease license usage in the License Summary Report.
License Enforcement
For new CommServe computer installations of 11.19 and later, the software enforces the Mailbox Archive Solution license for the following component types:
Mailboxes protected by the following agents:
Exchange Mailbox (Classic)
Exchange Mailbox (OnePass)
SharePoint Office365 user accounts
OneDrive for Business user accounts
Caution: If the number of any component types exceeds the purchased quantity by 110%, then the software blocks backup operations for all of the listed component types.
For CommServe computers that upgrade from previous feature releases, the software does not enforce the Mailbox Archive Solution license for these components.
Included Data
The following user components are included in the Mailbox Archive Solutions license:
All active, uniquely named mailboxes that are protected by the following agents:
Domino Mailbox Archiver Agent
Exchange Mailbox Archiver Agent
Exchange Mailbox Agent
Exchange Mailbox (Classic) Agent
Note: Includes all journaled mailboxes.
Exchange Mailbox Archiver Agent
Exchange Public Folder Agent
Exchange Public Folder Archiver Agent
Note:
Backup jobs for the Exchange Public Folder Agent and archive jobs for the Exchange Public Folder Archiver Agent do not consume this license.
Shared, resource, or room mailboxes do not consume the license.
OnePass for Exchange Mailbox (Classic)
Google: Counts all uniquely named Google accounts whose mail and drive data were included in Cloud Connector.
Office 365 user components: For specific information about Office 365 components, see Office 365 Components in the Usage Calculation.
Usage Increase
License usage can increase because of any of the following actions:
Adding new mailboxes to subclient content.
Enabling backup activity on the subclient with mailboxes as content.
Usage Decrease
License usage can be decreased by removing existing mailboxes from the subclient content.
Excluded Data
The following types of data are excluded from the usage calculation:
Case Manager clients
Subclients with disabled activity
Subclients with no storage policy
Mailboxes that are not backed up because they are not licensed by Microsoft