Adding an Account to the Google Authenticator App


To add your CommCell account, enter an account name and your secret key into the application.

Note: You can add more than one CommCell account to the application. Each account needs its own secret key.

Before You Begin

  • You must have a secret key. For information about obtaining a secret key, see Two-Factor Authentication - Obtaining a Secret Key.

  • The Authenticator app must be installed on a device that has one of the following operating systems:

    • Android 2.2 (Froyo) or a more recent version

    • Apple iOS 7.0 or a more recent version


  1. From your device, open the Google Authenticator app.

  2. Tap +.

  3. Tap Enter a setup key.

  4. Enter the following details:

    • A name for the account, for example, Commvault or the name of your CommCell.

    • The secret key provided in the email.

  5. Verify that the key type is time based.

  6. Tap Add.