Creating a Mail Contact for Office 365 with Exchange


On the Office 365 with Exchange server, create a mail contact. The mail contact is the external email address of the ContentStore Mailbox that will receive the journal reports.

The domain name must be a non-existent domain. You must use the same domain for the remote domain, the mail contact, the Send connector, and the journal rules.

Tip: Create only one mail contact so that you do not create duplicate journal reports.

Before You Begin

You must have a thorough understanding of journaling and of managing mail contacts on the Exchange server. Consult the Microsoft documentation before you create a mail contact. For example, see the Microsoft TechNet article: "Manage mail contacts",


In this example, you create a mail contact using remote PowerShell for a contact named JournalHosted.

  1. Open Windows PowerShell and create a remote PowerShell session to Office 365 with Exchange.

  2. To create a mail contact for the ContentStore Mailbox, type the following command:

    New-MailContact -Name "JournalHosted" -ExternalEmailAddress ""
  3. To hide the mail contact so that it does not appear the global address list, type the following command:

    Set-MailContact -Identity "JournalHosted" -HiddenFromAddressListsEnabled $true

What to Do Next

On the Office 365 with Exchange server, create the journal rules.