Install the Index Store Package for Case Manager

Install the Index Store package on the server that will act as the Index Server. The Index Server is added to the data classification plan to content index data and to perform the PII analysis.

Note

If you already have an Index Server, you can use it for Case Manager. However, a multinode index server using Index Server Cloud is not supported.

Before You Begin

Review the system requirements for Case Manager.

Procedure

  1. On the computer where you want to install the package, download the Commvault enterprise media kit installer from the Cloud Services website, and then run the installer.

  2. Follow the prompts in the installer:

    1. In the Choose the Installation Type page, click Install packages on this computer, and then click Next.

    2. If you are installing the software on the same computer as the Commvault package, on the Install Option page, click Advanced selection, and then click Next.

    3. In the Select Packages page, under Server, select the Index Store package, and then click Next.

      The Index Gateway package is automatically selected when you select the Index Store package.

    4. In the Installation Path page, select a path, and then click Next.

    5. In the Data Directory Path page, select a path, and then click Next.

    6. In the Installation Summary page, review the information.

    7. Click Next to begin the installation.

    After installation of the packages is complete, use the server to create an Index Server in the Case Manager guided setup.

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