Configuring Connectivity to Remote Web Server and Workflow Engine Server

You can connect a remote Web Server and/or aWorkflow Engine server to the CommServe computer to ensure that the ODBC connection to the CommServe is established from these clients.

Before You Begin

• Verify that the SQL Server instance on the CommServe host (on both the active and standby CommServe hosts) are set to listen on the default static port 1433. For more information, see the following articles:

  • Windows: Configure a Server to Listen on a Specific TCP Port (SQL Server Configuration Manager)

  • Linux: Configure SQL Server settings on Linux - SQL Server

• If you are using a non-default port, add the CSSQLSERVERPORT additional setting on the active CommServe host, as shown in the following table.

  For instructions about adding an additional setting from the CommCell Console, see Adding an Additional Settings from the CommCell Console.

  Property	Value
  Name	CSSQLSERVERPORT
  Category	CommServDB.GxGlobalParam
  Type	Integer
  Value	The non-default port number on which the SQL server is listening.

Procedure

1. On the CommCell Console ribbon, in the Home tab, click Control Panel.

   The Control Panel dialog box appears.

2. In the CommCell group, click CommServe LiveSync.

   The CommServe LiveSync dialog box appears.

3. In the Connectivity tab, select the remote clients associated with the Web Server and Workflow Engine by moving them from the All Remote Web Server/Workflow Engine Clients list to the Selected Remote Web Server/Workflow Engine Clients list.

4. Click OK.

5. Login to the remote Web Server and Workflow Engine client(s) and perform the following steps:

   • Restart the Commvault services. For more information, see Restarting a Service on Windows Clients.

   • Reset the Internet Information (IIS) services.

What to Do Next

Verify the setup from the production CommServe host to ensure that the default components are installed and configured properly. For more information, see Verifying the Default Setup.