When you associate a new subclient to a secondary copy, the auxiliary copy operation automatically picks up the jobs that are run after the association. However, if the job is an incremental backup job, the software picks up any previous incremental backup jobs and full backup job from the current cycle.
For a CommServe upgraded from a Service Pack earlier to SP20, you must perform a qoperation to enable picking the jobs from the current cycle for an incremental backup job.
Before You Begin
Obtain the authentication code from the software vendor.
Procedure
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On the command line, go to software_installation_directory/Base, and then execute the following command:
qoperation execscript -sn setConfigParam -si "MMCONFIG_PICK_ALL_JOBS_IN_CYCLE_TO_SYNC_COPY" -si "1" -si <authcode>