Descriptions of Services

The following table describes all of the services required by the different CommCell components.

CommCell Components

Service Group in the Commvault Process Manager

Service Name

Windows Task Manager Processes

Log File Names

Description

CommServe server, and Client

Base Services

Commvault Communications Service (GxCVD)

CVD.exe

Note

This process acts as a data writer only while running on a MediaAgent.

CVD.log

CVPerfMgr.log

Provides the ability to fetch or save metadata on the CommServe server when backup or restore are in progress. Communicates with the SMTP server if an email server is configured.

CommServe server, MediaAgent and Client

Base Services

Commvault Network Daemon (GxFWD)

Cvfwd.exe

Cvfwd.log

Responsible for tunneling Commvault connections across firewalls.

Domino Mailbox Archiver, File System Agent, File Share Archiver Client, Virtual Server Agent, Web Server

Base Services

Commvault Client Manager Service (GxClMgrS)

ClMgrS.exe

ClMgrS.log

Responsible for running and controlling recall jobs and failover operations on clusters.

Uses SSL certificate to authenticate connections with clients.

For Virtual Server Agents, the service tracks Hyper-V block changes.

Client Only

Search Engine

Commvault Search Engine (GxSearchServer)

GxSearchServer

Forwards events generated on the local machine to the CommServe server and Web Server. In addition it helps to content index, search and preview the data.

Client Only

Compliance Search

Commvault Tomcat Service (GxTomcat)

tomcat.exe

Responsible for communicating with Web Server services and receiving the events from Web Server.

CommServe server Only

CommServe Services

Commvault Server Event Manager (GxEvMgrS)

EvMgrS.exe

CS_CVMMInst.log

EvMgrS.log

WorkQueue.log

Responsible for communicating with the CommCell Console and receives the events from the Clients and/or MediaAgents. Communicates with the SMTP server if an email server is configured.

CommServe server, Client computer

CommServe Services

Commvault Application Manager (GxApM)

AppMgrSvc.exe

AppMgrService.log

Provides access to server and client configurations for local and remote processes. This service is essential for the CommServe server. You can configure a client to run this process for a computer group to offload the service from the CommServe server.

CommServe server Only

CommServe Services

Commvault Job Manager (GxJobMgr)

JobMgr.exe

JobManager.log

Responsible for running and controlling jobs and also communicate with the available resources.

CommServe server Only

CommServe Services

Commvault Media & Library Manager (GXMLM)

MediaManager.exe

ArchMgr.log

DBTblStats.log

MediaManager.log

MediaManagerPrune.log

Responsible for controlling the hardware devices that are part of a CommCell.

CommServe server Only

CommServe Services

Commvault Commands Manager (GxQSDK)

QSDK.exe

QSDK.log

Responsible for servicing command line requests and is therefore essential for command line operations.

MediaAgent Only

MediaAgent Services

Commvault Media Mount Manager (GXMMM)

CVMountd.exe

CVMA.log

IndexCacheServer.log

Responsible for interacting with the hardware devices that are attached to the local host and are part of the CommCell.

MediaAgent Only

MediaAgent Services

Commvault Content Extractor (CVContentPreview)

CVContentPreview.exe

Responsible for generating previews of data that was backed up.

Web Console and Command Center

Message Queue

Commvault Messaging Queue (CVMessageQueue)

CVMessageQueue.exe

MessageQueue.log

Responsible for the push notifications for jobs, events, and alerts.

File System Agent

Commvault Client Manager Service

Commvault Client Manager Service (GXClMgrS)

ClMgrS.exe

ClMgrS.log

Responsible for archiving or recovering the files.

ContinuousDataReplicator Agents

CDR Services

Commvault Replication Service

CVReplication.exe

Installed on Clients with ContinuousDataReplicator. Responsible for replicating data from one client computer to another client computer.

VSS Provider Agents

VSS Provider Service

Commvault VSS Provider Service (GxVssProv)

VSS_SWProv_Svc.exe

VSS_HWPROV.SCV.exe

VssSwProvider.log

Makes use of the Volume Shadow Service feature of the Windows operating system.

Workflow

Workflow

Commvault Workflow Engine (CVJavaWorkflow)

CVJavaWorkflow(Instance001).exe

Workflow.log

Responsible for the Workflow engine. Communicates with the SMTP server if an email server is configured.

Web Console

Web Console

Commvault Tomcat Service (GxTomcatInstance)

Tomcat.exe

WebConsole.log

Responsible for the Apache Tomcat server.

Client only (non-CommServe virtual machines)

Not managed by the Process Manager. Cluster Administrator must be used to control this service.

Commvault Cluster Plugin (GxClusPlugin)

GxWinClusterPlugin.exe

GxClusterPlugin.log

Provides notification regarding whether or not the cluster group goes into an active or passive state. This service is essential for system functionality.

Web Server computer

Web Server

Commvault MongoDB Service(GxMongo)

mongod.exe

mongodb.log

Responsible for storing data that you can access quickly for REST API and notification modules. For more information, see KB article SEC0012.

On-demand Processes on a MediaAgent

Process Name

Log File Names

Description

CVJobRepliatorODS.exe

CVJobReplicatorODS.log

Responsible for reading source data during auxiliary copy operation and streaming the data to destination MediaAgent.

AuxCopy.exe

AuxCopy.log

Responsible for reading source data during auxiliary copy operation and streaming the data to destination MediaAgent.

CVODS.exe

This is an on-demand process that runs on MediaAgents and other clients. Responsible to run services on demand to perform a specific operation, and then goes down after an idle timeout.

The CVODS process runs many services (such as CVJobReplicatorODS.exe and AuxCopy.exe) that include the following:

  • IndexServer CVODS: Responsible for creating and maintaining index on the MediaAgent

  • LogManager CVODS : Responsible for managing the index logs created during any backup job.

Services Applicable Only to UNIX

CommCell Components

Service Group

Service name

Log File Name

Description

MediaAgent and Client

Base Services

cvlaunchd

cvlaunchd.log

Responsible for spawning Commvault processes.

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