Preparing the MediaAgent for Message Recovery from Exchange Database Jobs

If you want to be able to recover messages from Exchange database backup jobs, install the required software on the MediaAgent as follows.

  • The Exchange package

    The MediaAgent and the Exchange server should be a part of the same domain.

  • Microsoft Outlook (64-bit version) 2010, or Microsoft Outlook (64-bit version) 2013.

  • Visual C++ Redistributable for Visual Studio 2012 Update 4.

    For more information, see the Microsoft article "Visual C++ Redistributable for Visual Studio 2012 Update 4", https://www.microsoft.com/en-us/download/details.aspx?id=30679.

  • Microsoft .NET Framework 4.6.2.

  • Check your Exchange version and disable MAPI over HTTP, as required. For more information, see Disabling MAPI Over HTTP.

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