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Recovering Virtual Machines or VM Files Using the Web Console (VMware)

Updated

You can use the Web Console to recover a virtual machine or files from a virtual machine.

To recover virtual machine data, the following requirements apply:

  • You must own the source VM.

  • If restoring to a different destination (virtual or physical machine), you must own the destination machine.

  • The source VM must have been backed up or archived.

Note

If you do not have access to a virtual machine or files, contact the administrator who is responsible for managing backups.

Agentless Restores Using the Web Console

You can use the Web Console to restore small files and folders to a virtual machine that you own, without requiring that the Virtual Server Agent be installed on the destination VM. This capability is enabled by default.

For agentless file restores with VMware, note the following requirements:

  • To verify the version of VMware software that is required to support this feature, see System Requirements.

  • For Windows, the virtual machine must have the NTFS file system.

  • The destination machine must meet the following prerequisites:

    • The virtual machine must be powered on.

    • You can only restore to a VM that is part of the same vCenter as the original VM.

    • The latest release of VMware Tools must be installed and running.
      You can use open-vm-tools on guest VMs running supported Linux releases; open-vm-tools must be installed and running.

Procedure

Perform the following steps:

  1. Log in to the Web Console.

  2. Click My Data.

  3. Click VMs.

    On the VMs page, virtual machines are listed under My Virtual Machines.

    Any virtual machine that is archived is marked with the archive icon (archived_icon).

    You can recover a complete virtual machine or files.

    • To recover files:

      1. Click Restore under the Actions column for the VM; or click the VM in the Computers column and click Select Files on the page for the VM.

      2. On the Restore Files page, click an entry in the Name column to expand the volume and folder structure.

      3. Select one or more files or folders.

      4. Click Restore.

      5. On the Restore Options page. you can use the following options:

        Destination Computer: Leave the default value to restore files to the source VM, or choose a different destination from the pull-down menu.

        Destination Path: Enter a path or browse to select a folder where files can be restored.

        When browsing on the Select Restore Destination Path dialog, you can expand the tree on the left or click an entry on the right to display subfolders and files, then select an entry to be restored on the right and click Select.

        Overwrite files and folders if they exist: Select to replace an existing file or folder.

      6. Click Restore Now to restore the selected files.

    • To recover a VM:

      1. In the Computers column under My Virtual Machines, click the virtual machine to be recovered.

      2. Click Recover Virtual Machine to recover the VM.

      3. In the Recover Virtual Machine dialog box, the VM Name field shows the name of the source VM.

        Leave the default name to restore the original VM.

        If the original VM still exists, the original is deleted and the VM is restored from the backup.

        Enter a new name to recover a copy of the backed up virtual machine.

        If a virtual machine with the name you entered already exists, the recovery operation fails.

      4. Click Submit.

      The Web Console shows a message to indicate that the job was submitted, and a progress bar under the heading "Operation: Recover Virtual Machine" shows the status of the operation.

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