Verifying Virtual Machine Registration for a VMware FREL

If the File Recovery Enabler for Linux (FREL) is visible in the CommCell Console, you do not need to perform this procedure.

1. Power on the virtual machine and log in.

2. Verify that the virtual machine is displayed in the CommCell Browser. If not, the VM might have failed to register with the vCenter.

3. Before registering or re-registering the File Recovery Enabler:

   1. Stop services on the File Recovery Enabler.

   2. If there is a previously registered virtual machine client with the same name in the CommCell Console, delete the client to revoke the certificate for the previous registration.

4. To register the File Recovery Enabler:

   1. Open a command line window on the virtual machine.

   2. Go to the /etc/ folder.

   3. Enter the following command (the command can be found in /etc/ ):

      ./init_clientsc

5. If the VM is still not displayed in the CommCell Browser after a short time interval, verify the connection to the vCenter and run the /var/log/init_client.log command again.

6. Verify connectivity among the CommServe system, the proxy, and the virtual machine that has the File Recovery Enabler installed.

7. If incorrect information is entered for the OVF template deployment (for example, a CS user name with insufficient privileges), the /var/log/init_client.log file on the FREL machine might include the following lines:

   Client failed to register. Please view /var/log/commvault/SimCallWrapper.log for more details.

   Note

   The init_client.log file is in the /var/log/ directory on the FREL machine. All the other log files can be found in the /var/log/commvault/Log_Files/ unless you specified a different log file folder during installation.

   Perform the following additional steps in the vSphere Client:

   1. Power off the VM that has the File Recovery Enabler installed.

   2. Use Edit Settings to modify the properties of that VM.

   3. On the vApp Options tab in the vSphere Web Client (or Options tab in the vSphere Client), correct the OVA properties.

   4. Power on the OVA.

      If the modified properties are correct, the OVA registration will be successful and that client will be set as a File Recovery Enabler for Linux.