The CIM Server is in Non-Responsive State

The CIM Server is in Non-Responsive State

Symptom

If the CIM service status displays as enabled, but the CIM server is in a non-responsive state, you need to restart the CIM service to avoid the following error message that might appear when you run the snap backup operation:

Client Timed out Exception Connection closed by CIM Server

Resolution

Stop and start the CIM services with the following commands:

<3PAR Array IP or Hostname> cli% stopcim

<3PAR Array IP or Hostname> cli% startcim

The CIM server will restart in 90 seconds.